At Wind Rush Shop, we understand that the anticipation of new gear is almost as thrilling as riding the waves themselves. That’s why we’ve streamlined our global delivery process to get your performance watersports equipment to you as efficiently as possible, whether you’re kiting in Cape Town or foiling in Florida.

Our Delivery Promise

From our Columbus, Ohio headquarters to your favorite riding spot, we’re committed to transparent shipping policies and reliable delivery timelines. Here’s what you can expect:

  • 1-2 day order processing – Our rider-staff verifies every order personally
  • Global reach (excluding some Asian and remote regions)
  • Multiple shipping options to match your needs and budget
  • Package tracking provided for all orders

Shipping Options Designed for Riders

Standard Shipping: For When You Can’t Wait

Carrier: DHL or FedEx

Delivery Time: 10-15 days after dispatch

Cost: $12.95 flat rate

Ideal for riders who want their gear quickly and reliably. Our premium carriers ensure your kiteboarding essentials arrive safely with full tracking visibility.

Free Shipping: Value Without Compromise

Carrier: EMS

Delivery Time: 15-25 days after dispatch

Cost: FREE for orders over $50

Perfect for budget-conscious adventurers stocking up on multiple items or planning ahead for the season. While slightly slower, EMS provides reliable delivery with our same careful packaging standards.

What Happens After You Order?

  1. Order Confirmation: Immediate email with your order details
  2. Processing: Our team hand-checks inventory and prepares your gear (1-2 business days)
  3. Dispatch Notification: You’ll receive tracking information when your order ships
  4. Delivery: Carrier completes delivery per your selected option

Our Packaging Standards

We treat every shipment like it’s our own gear heading out for an epic session:

  • Kites carefully folded with protective layers
  • Boards and foils in reinforced packaging
  • Hardware components securely fastened
  • Water-resistant materials when appropriate

Need to Make Changes?

Contact us immediately at [email protected] if you need to modify your order. Once shipped, address changes may incur additional fees from carriers.

International Considerations

While we ship globally (excluding some Asian and remote regions), please note:

  • Customs duties or import taxes are the responsibility of the recipient
  • Delivery estimates don’t include potential customs delays
  • Some countries may have restrictions on certain watersports equipment

Have questions about delivery to your specific location? Our rider-staff is happy to help – just reach out!

Wind Rush Shop – Getting you and your gear where the wind and waves are waiting since 2025.